ProductWriter FAQs

General

Many products can be written, covering a wide range of insurance classes including motor, household, pet, accident, sickness and health, vehicle breakdown, legal expenses, shops, offices, property owners, commercial combined and commercial vehicle.

To date, due to the flexibility of the ProductWriter suite, there has not been a product class that could not be catered for.

There are training courses available which teach the basic skills required to write an insurance product using the ProductWriter Toolset. There are also consultancy services available for ProductWriter, the RTE and the DET if you don’t have the resources internally to write your own products.

For more information, please either visit the Training & Consultancy page or Contact Us

The following document may also be useful – Good Practice for Scheme Development

The DET allows users to add extra data items to the Polaris dictionaries. Extended dictionaries can then be used to write products.

The DET is provided as an add-on to the ProductWriter Toolset.

Please keep in mind that products based on the extended dictionaries cannot be distributed to third parties.

The ProductWriter Toolset and RTE software is regularly enhanced to bring it in line with user requirements.

There is generally an annual release for major software upgrades.

The UK data dictionaries are updated monthly to ensure that the latest code list values are available.

The passwords for Polaris software is available to licensees only.

Please contact our service desk on 0845 456 1956 or email them at <[email protected]> to request the password.

Training course details are available here.

Please contact our service desk on 845 456 1956 to book a course.

The Escrow Agreement is an arrangement with an external body to help safeguard your future use of ProductWriter in certain circumstances if Polaris were to cease trading.

All licensees who have signed up to the agreement will be able to access the relevant Polaris software from the National Computer Centre (NCC) under the Escrow arrangement.

Polaris is required to lodge the source code of every new release of ProductWriter with the NCC immediately after its distribution.

Should you wish to take advantage of this arrangement, you should contact the Polaris Service Desk in the first instance. Polaris will then contact NCC to confirm your license details prior to NCC contacting you directly with all relevant details. Contacts details are provided below.

Please note that the NCC may charge you a fee for this service.

Polaris Service Desk
Tel: 0845 456 1956
Email: [email protected]

ProductWriter Toolset

Hardware

Component Recommended
Ram As recommended for operating system
Hard Disk Drive 100GB+
Display Minimum Resolution 1024×768

Software

Component Recommended
Operating System Windows 10
Database IBM DB2 Express-C Edition 11.1.0
IBM DB2 Express-C Edition 10.5.0
IBM DB2 Express-C Edition 9.7.0
Please contact the Polaris service desk if you have difficulty obtaining the appropriate version.
Applications To support the import/export of various files to ProductWriter, we recommend the following software:
Spreadsheet : Microsoft Excel (2007 or compatible)
Word Processor : Microsoft Word (2003 onwards)
PDF Viewer: Adobe Reader 6.0 or later
Note: ProductWriter will continue to support the import/export to/from earlier versions of Excel through the existing CSV format.
To support the ProductWriter Repository and report generation the Crystal Reports v13 and MS SQL Server 2016 Express are required

Because they support different business classes – e.g. the UK Private Motor dictionary (PMC) supports one product and holds objects and properties for that business class. The UK Commercial dictionary (CML) has a more generic, flexible structure because of differences in the size and complexity of commercial products.

Schema dictionaries can be generated from industry-wide messages or bespoke schema definitions, holding just the data needed for a specific product.

Polaris maintains the data dictionaries on a controlled release cycle.

We update them as market lists change (for example occupation codes or vehicle lists).

If you have extended your dictionaries using the Dictionary Extension Toolkit (DET), you will be responsible for maintaining these.

If you wish to request additions to the dictionary, please do one of the following:

  • Call the ProductWriter Helpdesk on 0845 456 1956 to request an addition.
  • Contact us to ask us to extend the existing dictionary via the change request form on our contact us page.
  • Use the Dictionary Extension Toolkit (DET) to extend the existing dictionary in-house. The DET allows users to add extra data items to the Polaris dictionaries that can then be used to write products. The DET is an add-on available at an additional fee. Please be aware that products based on the extended dictionaries cannot be distributed to third parties.

We are constantly extending our data dictionaries.

If you wish to add further rating factors, please do one of the following:

  • Contact us to ask us to extend the existing dictionary via the change request form on our contact us page.
  • Use the Dictionary Extension Toolkit (DET) to extend the existing dictionary in-house. The DET allows users to add extra data items to the Polaris dictionaries that can then be used to write products. The DET is an add-on available at an additional fee. Please be aware that products based on the extended dictionaries cannot be distributed to third parties.

In the Rules Editor, right-click on the rulename and select ‘performed by’.
This will list rules that perform the selected rule.

To check whether a rule is actually executed at runtime, use the debugger ‘hit count’ option.
After running a specific test case, this will show how many times it was executed alongside each rule.

Yes, for example a list group can be viewed (and edited) in the sequence of the list values, the code values or your group values.

This is a good way to see all your un-grouped values together.

Note that this has no impact on the sort sequence in which group values are stored and tables defined.

Open them in the Groups Editor and use the ‘extra column’ facility.

Use the ‘view by’ feature to select the best view to visually compare the groups.

Runtime Environment (RTE)

You can buy it as an add-on to our ProductWriter suite (it’s licensed separately).

Please contact us for details.

The Polaris RTE allows an integrator to deploy a ProductWriter product with minimum programming using a Windows-based infrastructure.

It is a .NET service with a Windows Communication Foundation (WCF) interface.
The service can easily be hosted within an Internet Information Service (IIS) or as a Windows service.

The ProductWriter RTE supported platforms are:

  • Windows Server 2012 R2

The ProductWriter RTE supported platforms are:

  • Windows Server 2012 R2