Our personal lines business process model is an industry agreed approach to the processing of personal lines insurance. The model identifies where processes can be supported electronically – and is supported by data standards where the market has agreed there is value in their electronic transmission. Where information is common across different processes or business classes, the definitions will be identical – with the intention of maximising re-use.
The following underwriting processes are included within the model:
It also supports collection of DVLA driver data and in future will cover Flood Re.